LUXURY HOME BUILDING GROUP LLC, doing business as Luxury Renovations (“we,” “us,” or “our”), uses information you provide to respond to inquiries and deliver requested remodeling services.
Information you provide
When you contact us, request a consultation, or use an available contact form, we may collect your name, phone number, email address, property or service address, project details, preferred appointment times and communication preferences. If you select a text-message consent choice, we retain that choice and related submission records.
How information is used
We use information to respond to your request, arrange and manage consultations, prepare proposals, coordinate work, support customers and maintain business records. Promotional text messages require separate marketing consent. Providing a phone number alone does not provide that consent.
Mobile information and consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service providers and legal requirements
We may use providers to host this site, operate forms, manage appointments, maintain business records and deliver communications on our behalf. We may disclose information when legally required or reasonably necessary to protect rights, safety or security. Text-message consent is not sold or transferred for another organization’s marketing.
Website and embedded tools
Hosting and embedded service providers may process technical details such as browser type, device information, IP address and basic usage or security logs. Embedded forms or scheduling tools are governed by their providers’ applicable privacy practices as well as the purposes described here.
Your communication choices
Where text-message enrollment is offered, transactional and marketing choices are separate, optional and unchecked by default. You may submit an inquiry without selecting either. Reply STOP to unsubscribe from text messages or HELP for help. Message frequency varies and message and data rates may apply. Consent is not a condition of purchase.
Retention, security and requests
We retain information as reasonably needed for the purposes described, business records and legal obligations. We use reasonable safeguards, but no online system can guarantee absolute security. Contact us to request access, correction or deletion of information, subject to applicable recordkeeping obligations.
Contact us
Luxury Renovations
101 Southway Lane, Ringgold, GA 30736
(423) 599-2262
robertcravatt@yahoo.com
Changes to this policy
Updates will appear on this page with a revised effective date. See our Terms & Conditions for further information.